EPISODE # 237

May 10, 2018

Will You Be My Friend?

Will you be my friend? Listen to episode #237 of Breaking Banks - the first global fintech podcast and #1 business show on VoiceAmerica - LIVE podcast Thursdays at 3pm ET http://www.breakingbanks.com #fintech #finance #banking #innovation #tech #ai #artificialintelligence #robot #chatbot #customerexperience #voicefirst #digitaltransformation #creditunions #communitybank
LISTEN

Ask any couple: relationships are complex, and in the financial services industry, relationships are a critical component of most financial institutions’ customer strategy. What happens when that relationship isn’t with another human but a machine? What happens when that relationship also includes a third party? This week, Jason Henrichs and Brett King host Margaret Hartigan, CEO of Marstone, Keith Armstrong of Abe.ai and John Schulte, CIO of Mercantile Bank, talking what makes relationships work in startups that are technologically enhancing the customer experience for banks.

Guests:

John Schulte

Podcast (2)

Keith Armstrong

Podcast (1)

Margaret Hartigan

Podcast (1)

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