We all know mobile disruption is changing the nature and ideas behind retail banking, often not as fast as consumers would like and faster than banks or regulators can keep up. Today, Brett hosts David Horton, Chief Transformation Officer, Mashreq Bank and Suvo Sarkar, General Manager of Retail Banking & Wealth Management for Emirate NBD. They are discussing the innovations that banks in the Gulf region are making in mobile accessibility, social media outreach, and exciting ways of dealing with and encouraging digital disruption. US banks should take notes!
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