EPISODE # 298

Jul 25, 2019

Connecting with Customers in a Wireless World

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Banks frequently claim their unique competitive advantage is their relationship with their customers. How do you build relationships in an increasingly saturated world and one where face to face interactions are less frequent. Jason Henrichs hosts Allie LeFevere, Obedient, talking the use of humor to build emotional connections. Nicolas Kopp, N26, shares what they’ve learned building one of the largest mobile first banks in the world.

Guests:

Allie LeFevere

Obedient

Podcast (1)

Nicolas Kopp

N26 (US)

Podcast (2)

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