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ARTICLES by Category: Retail Banking

Jun 28, 2016

Millions of consumers soon won’t need a bank account

Traditionally, if you wanted to move money around, save cash, pay a bill, purchase something at a store, or otherwise have some sort of systemic access to your cash as… READ MORE

May 23, 2016

The Death of Bank Products has been greatly under exaggerated

This is an excerpt from my new book Augmented: Life in the Smart Lane Since 2005 I’ve been predicting the decline of branch banking. For almost 10 years I fought… READ MORE

Jun 18, 2015

Digital Bank or FinTech? You're not a digital bank...

If you listen to the Breaking Banks AM Radio Show today (also available via stream and podcast) you'll hear a spirited rematch of the Great Digital Banking Debate that Michal… READ MORE

Apr 13, 2015

The debate on the future of banking is not over, but it will be soon

How does one predict the future? Admittedly it is easier to predict what will happen 5 or 10 years from now, than 50 years, but at the same time, we’ve… READ MORE

Dec 24, 2014

Why the Facebook of Banking won't own a charter

2014 was the biggest year in FinTech by far with billions being invested globally, which is to be expected in a global growth sector. But how much was invested globally… READ MORE

Oct 17, 2014

Why Ebola might finally kill cash

The Fear Factor on Ebola is over the top right now. We are spending countless hours in the media analyzing footage of health workers, figuring out how a nurse in… READ MORE

Jan 28, 2014

Branches will never result in 100% Financial Inclusion

I was in India a few weeks ago speaking to the Reserve Bank and most of the primary Retail Banks about the impact of mobile and social media on the… READ MORE

Oct 28, 2013

In 5 Years, 50% of revenue will be digital

Where’s the revenue going to come from? Mobile use is exploding in the banking scene. If you are a retail bank today in the developed world and you don’t have… READ MORE

May 29, 2013

Branches have a strong future as alternative channels

Back in 2008 I started talking about the BANK 2.0 concept and the consumer behavior shift that would result in the bulk of customers in developed economies abandoning branches over… READ MORE

Dec 10, 2012

Millions of consumers soon won't need a bank account

Traditionally, if you wanted to move money around, save cash, pay a bill, purchase something at a store, or otherwise have some sort of systemic access to your cash as… READ MORE

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