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ARTICLES by Category: Mobile Banking

Jun 18, 2015

Digital Bank or FinTech? You're not a digital bank...

If you listen to the Breaking Banks AM Radio Show today (also available via stream and podcast) you'll hear a spirited rematch of the Great Digital Banking Debate that Michal… READ MORE

Jan 28, 2014

Branches will never result in 100% Financial Inclusion

I was in India a few weeks ago speaking to the Reserve Bank and most of the primary Retail Banks about the impact of mobile and social media on the… READ MORE

Jan 16, 2013

Two big predictions

Ron Shevlin (@rshevlin) and Jim Bruene (@netbanker) and I have been back and forth Ron's article today on so-called NeoChecking Account and the news of the GoBank (http://www.gobank.com) launch here in… READ MORE

Sep 24, 2012

Why Apple’s NFC snub might hurt the banks and networks more than ever?

I’ve always maintained that Near Field Communication (NFC) was attractive for both the banks acting as acquirers and issuers, and ultimately the networks themselves. Particularly in the US marketplace. Why?… READ MORE

Feb 23, 2012

Mobile Banking versus the Mobile Wallet - what's the difference?

With recent news that Barclays Pin-git (or is it Ping-it) has had 120,000 downloads in 5 days, that Square has 1m merchants on their payments platform (1/8th of all US… READ MORE

Sep 08, 2011

When a Telco becomes a better bank...

The announcement that the Canadian carrier Rogers Telecom has applied for a banking license should hardly come as a shock to the retail banking fraternity. There is already a plethera of… READ MORE

Jul 26, 2011

The Modality Shift of Banking - Part 4

The Widening Gap between Behavior and Capability In 1980 the average bank in the developed world would receive a visit from a customer once or twice a month, making an… READ MORE

Jul 07, 2011

The Modality Shift of Banking - Part 2

Rapid Acceleration of Technology Adoption makes change easier The rate of diffusion is the speed at which a new idea spreads from one consumer to the next. Adoption is similar… READ MORE

Apr 27, 2011

The Best–Practice Engagement Bank

Recently when I posted on reforming customer journeys in the banking space I got some push-back for using Apple as an example of best practice. Surely there are banks I… READ MORE

Mar 14, 2011

Will Apple delay NFC in the iPhone5?

There's rumours flying around about Apple possibly pulling out of their previous NFC (Near-Field Communications) launch commitment for the iPhone 5. Of course, Apple has neither substantiated or denied these… READ MORE

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