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ARTICLES by Category: Economics

Oct 13, 2016

Why we don't want AI's like IBM Watson learning from humans

What AlphaGo, IBM Watson, Ajay and Bobby and Tay teach us about how Artificial Intelligence learns Deep learning is a term we’re increasingly using to describe how we teach Artificial… READ MORE

May 23, 2016

The Death of Bank Products has been greatly under exaggerated

This is an excerpt from my new book Augmented: Life in the Smart Lane Since 2005 I’ve been predicting the decline of branch banking. For almost 10 years I fought… READ MORE

Jun 29, 2015

Advice and Paper Pushing in Banking will be Killed by AI

For over 100 years employment has been shifting out of big industry and into services. Whether agriculture, fishing, mining or in the last 50 years manufacturing, as processes become automated,… READ MORE

Jan 28, 2014

Branches will never result in 100% Financial Inclusion

I was in India a few weeks ago speaking to the Reserve Bank and most of the primary Retail Banks about the impact of mobile and social media on the… READ MORE

Nov 04, 2013

Why smartphones will kill credit card rewards

Credit cards are expensive. According to BankRate.com the average US annual percentage rate (APR) charges on credit cards is 15.35%[1], but that’s down in recent years. During the financial crisis… READ MORE

Oct 28, 2013

In 5 Years, 50% of revenue will be digital

Where’s the revenue going to come from? Mobile use is exploding in the banking scene. If you are a retail bank today in the developed world and you don’t have… READ MORE

Aug 14, 2013

Why Google, Apple and Facebook don't want to be banks...

Recent research has shown that banks spend more on IT than any other industry sector (See Deutsche Bank Research - IT in banks: What does it cost?). In fact, on… READ MORE

Apr 11, 2013

The death of branches probably started in 2010

There’s a strong statistical argument to be made for disruptive technologies that change consumer behavior. I’ve argued the impact of this on branch banking extensively starting with Branch Today, Gone… READ MORE

Jan 16, 2013

Two big predictions

Ron Shevlin (@rshevlin) and Jim Bruene (@netbanker) and I have been back and forth Ron's article today on so-called NeoChecking Account and the news of the GoBank (http://www.gobank.com) launch here in… READ MORE

Feb 01, 2012

The new banking distribution layer

There's a great deal of discussion and debate around what will ultimately happen to banking as a result of the massive changes in connectivity, utility, mobility and customer experience taking… READ MORE

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