Episodes by Category: Customer Experience

EPISODE # 117

Oct 30, 2015

FinTech Flourishing in LATAM

FinTech in Latin America is much like social media- flourishing with lots of room to grow. Today, we are looking at our friends in the southern sphere to talk about… LEARN MORE

EPISODE # 110

Sep 10, 2015

FinTech Growing Globally

While there are a few cities that strive to be huge FinTech centers, but the opportunities in FinTech are global.Today Brett talks to Rajiv Anand, Group Executive and Head of… LEARN MORE

EPISODE # 108

Aug 27, 2015

Square and ApplePay

Square changed the merchant accounts game, enabling millions of small businesses the convenience of card payments without the hassle, paperwork and fees that banks charge for merchant accounts. And they… LEARN MORE

EPISODE # 105

Aug 06, 2015

Digital Identity- Keeping Ahead of Fraud

Maintaining customer security has always been a focus of the payments industry, both for merchants and customers. Being highly susceptible to theft, cash is the least secure. Cards have a… LEARN MORE

EPISODE # 101

Jun 25, 2015

Startup Wisdom

How do companies build customer relationships so they foster customer loyalty? The question is important in startups and established players. Today Brett King talks with Duena Blomstrom (@duenablomstrom) about focusing… LEARN MORE

EPISODE # 100

Jun 18, 2015

Digital Bank or Digital Banking?

Is the best structure for the bank of tomorrow a digital bank that still offers bundled services? Or is it digital banking provided by services of choice and then accessed… LEARN MORE

EPISODE # 98

Jun 04, 2015

XPonential Finance Conference

It is conference season, and this week, Brett and Breaking Banks were at the Xponential Finance Conference where we got to Interview Singularity University Professor Brad Templeton! Earlier we spoke… LEARN MORE

EPISODE # 97

May 28, 2015

Bank/Fintech Relations: Good, Bad, and Ugly

The growth of the Fintech sector and the plethora of new banking options has refocused banking habits on customer relations. Knowing customers can take away any part of their business… LEARN MORE

EPISODE # 94

May 07, 2015

Think Tech, Not Bank

When Citi was one of the first banks to market with an app for the new Apple Watch, they were announcing an adjustment in culture and focus. This week, Brett… LEARN MORE

EPISODE # 60

Aug 07, 2014

King vs. King- Fintech Mafia

For our first show on both the VoiceAmericaTRN and WVNJ 1160AM Radio, Bankwide’s Mike King is heisting the hosting chair and turning the tables on Brett King this week. Tune… LEARN MORE

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